IT Administrator- Contract to Permanent

Location: Annapolis, MD
Date Posted: 10-11-2018
FosterThomas, Inc., a leading HR Management and Consulting firm, is looking for an IT Administrator for our Annapolis, MD office. This opportunity is contract to permanent. 

The IT Administration position functions as technical support for IT Infrastructure. Responsibilities may include but are not limited to, support of the server and desktop environment; triage and troubleshooting of all hardware and supporting operating systems; support in the creation and updating of process documentation, vendor interface for support and information gathering.

Essential Duties and Responsibilities
  • Provide technical computer and network support relating to software and hardware problems reported by users.
  • Develop training material on current processes; perform user end training on proper workflow, computer software, and phone system.
  • Add and maintain users on the network; assigning access, ensuring security, and maintaining their configurations are within standards.
  • Install workstations, printers, software, etc., on the LAN; set up user workspace.
  • Identify opportunities and improvements, and communicate effectively with management, peers, and customers to constantly improve the IT infrastructure. Install new software applications or hardware on the LAN, coordinating assistance from third parties when necessary.
  • Perform backup; support disaster recovery/ business continuity.
  • Communicate timely services status, provide quality documentation and generate any other reports requested or required by management.
Minimum Education and/or Experience:
  • High school diploma required; bachelor’s degree preferred.
  • 2 years of experience in local area network environment.
  • Excellent communication skills
  • Knowledge of hardware and software installation, testing, and operation.
  • Capability and capacity of various software products/communication utilities.
  • Knowledge of the principles of data communications and telecommunications, and computer operating systems.
  • Knowledge of local area network concepts and fundamentals and server management
  • Experience with hardware and software vendors/products, such as PCs, Citrix, routers/switches, NetSuite, VOIP phone systems/software, firewalls, Windows OS, Microsoft Office, and CRM
EEO Statement: FosterThomas is an equal opportunity employer and is committed to equal employment opportunities in recruitment, hiring, promotion, training, compensation and disciplinary action with regard to the terms and conditions of employment.  FosterThomas does not discriminate on the basis of race, religion, national origin, color, age, sex, disability, marital status, gender identity genetic information, sexual orientation, or sex, including pregnancy and childbirth, veteran status or any other legally protected characteristic.
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