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Carrier Connections Specialist

Annapolis, Maryland
Job Description
FosterThomas, Inc a leading provider of HCM and Implementation Solutions Worldwide, is seeking a Carrier Connections Specialist. This is a U.S. based, VIRTUAL position, that offers room for growth and a competitive compensation package.  


Responsibilities:
  • Effectively manage a high volume of concurrent connection projects in various stages of implementation.
  • Works independently and makes decisions impacting the scope, and direction of the connection implementation.
  • Provide technical guidance on account structures, review and analyze carrier file specs, code/map new EDI files, and review test files.
  • Works with internal and external stakeholders throughout the connection implementation to effectively resolve benefit set up, data, and coding discrepancies.
  • Communicates effectively with client, sales, and third-party vendors to clarify needs, potential issues, and come to resolution.
  • Drives the connection projects by using project management and problem-solving skills. Provides weekly updates on implementation projects.
  • Accountable for client satisfaction related to the connection implementation. Accurate and timely project completion results in higher client satisfaction and retention.


Experience:
  • Strong attention to detail and analytical skills
  • Ability to work independently
  • Strong time management skills required to manage multiple concurrent projects
  • Excellent interpersonal skills, both verbal and written
  • Ability to analyze applications and present resolutions to technical and non-technical staff

EEO Statement: FosterThomas is an equal opportunity employer and is committed to equal employment opportunities in recruitment, hiring, promotion, training, compensation and disciplinary action regarding the terms and conditions of employment. FosterThomas does not discriminate based on race, religion, national origin, color, age, sex, disability, marital status, gender identity genetic information, sexual orientation, or sex, including pregnancy and childbirth, veteran status or any other legally protected characteristic.
 

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